Office Response Picks Up Major SORCE Intranet Award

Office Response, a leading 24 hour telephone answering and call centre outsourcing provider was awarded the Greatest Business Impact award at the annual SORCE User Conference last Thursday. Conference delegates from over 50 different organisations voted in the selection of the Greatest Business Impact award which recognises efficiencies companies have made throughout their business by using the SORCE Intranet, Extranet or Portal.

With stiff competition from Johnsons ApparelMaster (part of the Johnsons Group) and Peverel Management Services (part of the Peverel Group), Office Response successfully demonstrated the impact their SORCE Intranet has had in achieving integration between SORCE applications (CRM, Customer Service Helpdesk, Room Booking and the HR Suite) to achieve the greatest business impact.

Iain McGregor, Managing Director of Office Response commented, “We are delighted to have been chosen to win this award. It reflects the commitment we have made to streamline our business processes and to help us provide a consistent, professional service to our customers.”

John Nicklin, Commercial Director of SORCE said, “This award, highlights the benefit that companies like Office Response have achieved by driving efficiency across their organisation. Delegates recognised how the innovations Office Response has made, integrating their SORCE CRM and Customer Service Helpdesk applications as part of their intranet, along with their use of the HR Suite of applications has enhanced the smooth running of their rapidly growing organisation.”

Held at the Chesford Grange Hotel in Kenilworth the annual SORCE User Conference brings the SORCE Intranet, Extranet and Portal user community together to share ideas and developments to enhance communication and efficiency using intranet, extranet or portal technology. The SORCE User community spans a wide range of industries and organisation types. It’s a unique opportunity for the exchange of ideas and for clients to share solutions to intranet, extranet and portal related communication or business challenges.

ENDS

About SORCE Limited:
SORCE technology powers intranet and extranet solutions for over 150 organisations and has more than 175,000 users worldwide. Our clients cover a wide range of sectors from finance to manufacturing, not for profit organisations such as charities and housing associations as well as local authorities and other public sector agencies. As both an out-of-the-box product and a scalable future-proof solution the SORCE technology can grow to fulfil an organisation’s changing business needs.