Hear strategic and practical guidancefrom expert speakers and take away innovative ideas from award winning case studies.

The Localism Act demonstrates the Government’s commitment to give power to residents to make a positive difference in their communities. In April the revised regulation framework for social housing will come into effect, giving an increased emphasis on local accountability and tenant-led scrutiny.

Capita's 11th National Tenant Engagement Conference is perfectly timed to give you crucial knowledge, develop your resident involvement strategies and ensure you have robust policies in place for this challenging and changing climate.

This established event focuses on best practice from around the country for engaging tenants and achieving successful tenant-led scrutiny. With both strategic and practitioner level sessions, this event is not to be missed. The event covers key issues including the implications of the new regulatory framework for your organisation, setting up scrutiny panels and delivering successful tenant-led regulation, finding effective ways to involve those least likely to engage and tackling social and economic issues through community involvement.

Take this opportunity to learn from TSA Champions and award winning expert speakers who are leading the way in tenant engagement.

Our prestigious speakers include:

Julian Ashby, Chair Designate of the Regulation Committee, Homes and Communities Agency

John Thornhill, Policy and Practice Officer,Chartered Institute of Housing

Chair: Bruce Moore,Chief Executive,Hanover Housing

Colin Ward, Director, Customer and Information,Helena Partnerships

Anne McLoughlin, Operations Director,Hastoe Housing Association

Sean Henderson, Customer Involvement Manager,Southampton City Council

Richard Mitchell, Safer Communities Coordinator, Three Rivers Housing

Joe Boake, Senior Resident Involvement Officer,Homes for Haringey

Sarah Vallelly, Intelligence Manager,Housing 21

For more information contact: Susannah Ellis – 02079607721 / Susannah.ellis@capita.co.uk

Website: http://www.capitaconferences.co.uk/public-sector-conferences/housing/full-conference/article/tenant-engagment.html?code=PRJO

Brochure: http://www.capitaconferences.co.uk/pdfgen.html?filename=Tenant_Engagement_WOPDF_02.pdf&code=PRJO

Contact Name:

Susannah Ellis

Company:

Capita

Contact Email:

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