Credit: Mousetrap Media/Frank Noon News The Telegraph turns community into content - and boosts reader revenue in the process The publisher uses reader comments to surface stories that journalists would have otherwise missed, enhancing the value of its subscription offering By Esther Kezia Thorpe • 5 min read
Credit: Mark Hakansson / Mousetrap Media News The future of news is by people, for people There are no shortcuts for the issues facing the news industry. Esther Kezia Thorpe says that going back to basics will improve trust in news, build better products and grow audiences By Esther Kezia Thorpe • 3 min read