Reports to: Head of Content, Inform Adults
Community Care, the multi-award winning information service for social workers, is looking for a cutting-edge digital journalist or content producer to join its talented team.
The role is an exciting opportunity to provide social workers with the information, learning and tools they need to do their jobs more effectively, while constantly striving for digital innovation in the way this content is delivered.
The role involves working on two subscription-based websites (adults.ccinform.co.uk and ccinform.co.uk) providing expert-written advice for social workers and support workers working with children and adults.
Who we are
We are an ambitious team, striving for excellence and pioneering new forms of digital publishing to consistently improve our value to users and our ability to help social workers improve the lives of children, families and adults in need.
We value personal development and a good work-life balance.
Social workers have never had a tougher job, and Community Care Inform occupies a privileged position in their working lives – offering best practice guidance, easily accessible legislation and learning from case law and research, as well as unique online learning tools based on cutting edge research.
· Researching, commissioning and presenting a range of multi-media content on specified topics. Content editors need to work towards having a wide understanding of the issues and practice dilemmas social workers face within each topic area and be up to date and aware of any changes (in policy, law or research) that impact upon them.
· Understanding and analysing online data metrics and being able to show how this has influenced commissioning of content.
· Using metrics and customer research to drive, test and constantly refine decisions and processes.
· Keeping up to date with online publishing trends and innovation and constantly looking at how to apply these to improve user/reader experience and engagement.
· Identifying how best to present pieces of content in order to improve learning, understanding and engagement, through the use of a wide range of formats, for example written content, audio, video, webinars, infographics and animation.
· Managing and commissioning a large pool of expert authors and contributors to ensure content is of the highest quality, deadlines are met and relationships with valued contributors maintained.
· Working within agreed budgets.
· Working closely with users and the marketing and sales teams to develop new and exciting content products that better meet our customers’ needs, by thinking outside the box of traditional publishing.
· Evidence of high quality editorial skills including multi-media commissioning skills, copy editing, proof reading and a good design sense.
· A keen eye for detail to ensure expert copy is accurate, typographical and grammatical errors picked up and copy edited to ensure busy social workers are able to easily understand highly complex information and can apply it to their practice.
· The ability to develop contacts and relationships with social workers and experts through face-to-face meetings, phone and email, and by co-ordinating forums.
· Being able to articulate how technology and the digital landscape is changing and the challenges and opportunities this presents for publishing.
· Openness to new ideas and ability to embrace and support initiatives that change the business for the better.
· An ability to think strategically and suggest and implement solutions to problems and challenges quickly and confidently.