The Inside Sales Representative role is accountable for selling products through telephone calls to existing and potential customers. This is a telesales role, particularly suited for entry-level sales professional looking for new challenges.

Major responsibilities / accountabilities:

  • Meets or exceeds assigned sales quota

  • Build pipeline by actively prospecting and cold calling new clients

  • Qualifies and convert marketing inbound leads – meeting SLAs and conversion rates targets

  • Builds, maintains and enhances client's experience through consultative conversation while asking leading questions and offering superior product knowledge coupled with excellent customer service.

  • Maintains and update customer contact information as well as pipeline, sales activities and customer engagements in Salesforce.

  • Fully competent in product knowledge with the ability to communicate value to the clients.

  • Remains up to date on industry trends.

Key relationships:

  • Sales support representative

  • Global customer operations

  • Customer administration

  • Account managers

  • Sales managers


Essential Skills and Experience:

  • Experience in Telesales / Phone sales or customer service with high inbound/outbound call volumes

  • Working knowledge of sales concepts, methods and techniques.

  • Must be fluent in English.

  • Excellent communication skills, both written and oral.

  • Ability to exercise independent judgment and discretion.

Desired Skills and Experience:

  • Experience in Content licensing and/or digital media

  • Experience with Salesforce would be a bonus

  • Other European languages – primarily French or Spanish

Education/ Certifications:

University/college degree (desirable but not required)

If you believe you can bring something special to this role, we want to hear from you. You may have a non-traditional career path, education or background. If you meet the minimum qualifications for the role, let us know in a cover letter with your application. Reuters depends on diversity of thought and you could be just what we need.

Please quote when applying for this position

Subscribe to our daily (Mon-Fri) email job alerts to get more jobs like this and/or follow @journalism_jobs on Twitter.

Related jobs