About L&Q:

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 95,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

Press and External Affairs Officer

Permanent, full time - 35 hours per week

Based at Stratford, E15 4PH (with some travel)

Salary £31,000-£36,000pa


We’re looking for someone to be a journalist or in-house PR expert within our own organisation. With a background in PR, communications, or journalism, you will have proven experience of proactively identifying, developing and pitching stories and features to secure and widespread media coverage.

You’ll be working across business areas from our charitable Foundation to fire safety. No two days are ever the same. A large part of this role will focus on finding and telling compelling stories from our vast network of data, so an interest and understanding of numbers will be beneficial.

Your writing abilities will translate complex policy and technical language into plain English and help maximise public and political understanding of our work. Your organisational skills will help us to maintain an effective press office and you’ll have lead responsibility for key areas of the business.

Ideally your previous experience might include housing, planning, regeneration, community consultation, development or property PR. Alternatively you might have worked in the campaigning charity sector. But we are open to applications from all industries.

Reactive media handling experience and the ability to stay calm under pressure is vital. Reporting to the Press and External Affairs Manager, this is a key post within a dynamic Communications Team. You’ll be self-motivated and able to work under your own initiative, but it’s also crucial that you’re a team player and supportive of the wider comms strategy.

At a time when housing tops both the public and political agenda, there has arguably never been more important to time to join us.

Closing date for completed applications: Sunday 17 February

Interviews will be held on: Monday 25 February

N.B. the interview process will include a written test.

Please send your CV and a short covering note to AVanDerBasch@lqgroup.org.uk.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, Benenden Healthcare, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one BAME and one female candidate for all senior leadership positions if they fulfil the role criteria.

We are recognised externally for our commitment to inclusion as a Stonewall Top 100 employer, and a Disability Confident (Committed) employer.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

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