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Trust is not a "useless metric" - we just need to understand it better
Credit: Photo by Towfiqu barbhuiya on Unsplash
News

Trust is not a "useless metric" - we just need to understand it better

Different audiences have different criteria for news organisations to meet in order to be trusted. It is up to us to find out what those requirements are
By Patrick Johnson • 4 min read
New playbook to help publishers boost content strategy
Credit: Jacqueline Munguía on Unsplash
News

New playbook to help publishers boost content strategy

Build stronger audience engagement and discover new editorial opportunities in 15 steps
By Marcela Kunova • 2 min read
Thinking outside the [chat]box
Credit: Created using DALL.E, a generative AI tool
News

Thinking outside the [chat]box

As news organisations trip over themselves to create AI-powered experiences, David Cohn asks how useful large language models are to audiences
By David Cohn • 3 min read
Emotions in journalism: how to manage the good, bad and ugly
News

Emotions in journalism: how to manage the good, bad and ugly

Burying our feelings is no good. Learn to deal with the inevitable ups and downs of the profession
By Jacob Granger • 5 min read
How Ruben Reuter challenges disability prejudice in the media industry
Credit: Courtesy: Ruben Reuter
News

How Ruben Reuter challenges disability prejudice in the media industry

The young Channel 4 News journalist with Down's syndrome is winning over viewers with his engaging style, impactful stories and candid reporting
By Marcela Kunova • 2 min read
News for All explores how journalism can fix its trust issues
Credit: The first group session took place in 2023. Picture courtesy News for All
News

News for All explores how journalism can fix its trust issues

"Marginalised people and communities regard the impact of journalism’s 'public service' in the same way as they regard the police - as an arm of the state, having a profoundly negative impact on their lives"
By Shirish Kulkarni • 3 min read
Predictions for journalism 2024: audience-first strategies, formats and products
Credit: Created using Magic Media, a generative AI app by Canva
News

Predictions for journalism 2024: audience-first strategies, formats and products

From podcasts to newsletters and first-party data collection, newsrooms will need to work harder to discover and attract fragmented audiences. Human-centred journalism is the way to go
By Jacob Granger • 7 min read
Predictions for journalism 2024: mental health and wellbeing
Credit: Created using Magic Media, a generative AI app by Canva
News

Predictions for journalism 2024: mental health and wellbeing

Newsroom managers recognise that the success of their organisation depends on their ability to combat burnout and implement risk mitigation
By Jacob Granger • 4 min read
Predictions for journalism 2024: independent, local news and media startups
Credit: Created using Magic Media, a generative AI app by Canva
News

Predictions for journalism 2024: independent, local news and media startups

Audiences are feeling jaded about mainstream media and institutions, whilst being coveted by content creators. Smaller news organisations are well-placed to meet the demand for engaging content
By Jacob Granger • 5 min read
Predictions for journalism 2024: newsroom leadership and strategy
Credit: Created using Magic Media, a generative AI app by Canva
News

Predictions for journalism 2024: newsroom leadership and strategy

AI will advance conversations around user needs, bridge roles and product management but newsrooms need to diversify and upskill their teams to make it work
By Jacob Granger • 7 min read
Predictions for journalism 2024: misinformation, online safety and press freedom
Credit: Created using Magic Media, a generative AI app by Canva
News

Predictions for journalism 2024: misinformation, online safety and press freedom

New technologies are used to undermine the credibility, security and ability of journalists to do their jobs. Partnerships with tech companies and democratic governments will set new precedents
By Jacob Granger • 5 min read
Predictions for journalism 2024: AI and audience revenue
Credit: Created using a generative AI app DALL•E
News

Predictions for journalism 2024: AI and audience revenue

As the hype surrounding the tech fizzles out, news outlets must look for practical applications - like deeper personalisation and improved accessibility - to support their business model
By Marcela Kunova • 5 min read

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