Newsrooms are continuing to shut down on-site comments as audiences increasingly engage with content on social media, but what impact will this inevitably have on their communities and the loss of management they have over the conversation?
The Coral Project is a non-profit collaboration between Mozilla Foundation, The New York Times and The Washington Post, which has developed a trio of free, open-source products available to publishers looking to better engage with their audiences on news sites.
Speaking at the Digital Innovators Summit in Berlin today (21 March), Andrew Losowsky, project lead, The Coral Project, explained the challenges publishers are facing right now, the opportunities they are handing to Facebook and how they can make a change.
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