Birmingham's uniquely energetic sales and marketing firm, Smarktivity are eager to enter 2018 with a drive and motivation unparalleled by other industry firms. The company has a strong focus on self-development and improvement, with seminars and workshops available for all contractors. The business has begun its New Year with an emphasis on communication and the importance of mastering this skill within the sector.  

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Smarktivity has detailed the most useful aspects of building a communication skill base that helps connects clients and consumers; the firm is eager to ensure the leaders of the future can perfect this skill early on within their entrepreneurial journey, as such they have detailed vital aspects to consider.  

Fast Responses: Smarktivity detail how during a customer exchange, the consumer is the most critical individual at present, and as such full attention should be with that person. Ensuring that responses to emails, phone calls and in-person queries should be dealt with in a quick and timely manner. The firm is keen to ensure their contractors are excited to go the extra mile for every consumer.  

The importance of small talk: Smarktivity is keen for their contractors to build skill in which they can develop and maintain a rapport with customers, living by the mantra that individuals buy from brand ambassadors, not necessarily the company. All aspiring entrepreneurs with the firm are active networkers, a practice that is set to help them with not only other business professionals but also with customers.  

Talk to consumers with professionalism: Smarktivity detail how they advise their professionals to interact with consumers as they would with a team leader, professionals laden with client knowledge. An individual appreciates knowing all the facts before making a final purchase, providing full disclosure and pros of an investment.  

The firm is eager to stress the importance of communication within the sector, inclusive of consumers, clients, and other professionals. The skill of which is essential in building and maintaining positive impressions, providing they are at the forefront of the competition.  

Smarktivity are excited for the year ahead, and the knowledge and skills they can help develop within their contractors through industry seminars, workshops, and motivational meetings. The firm has an active business development program in which they help individuals expand and perfect their skills base, helping to shape them into the best versions of themselves on their entrepreneurial journeys.  

Contact Name:
Matt Wassall
Managing Director