Credit: Photo by Ea Ehn/Pexels News How coffee breaks with users brought reality checks and culture change to Sweden’s public broadcaster Reporters were initially sceptical about getting coffee with their communities, but the audience engagement project was the foundation for SVT's digital transformation By Catherine Edwards • 5 min read
Credit: Photo by Matteo Vistocco on Unsplash News Can reader call-outs close the gap between newsrooms and audiences? Political crises are a chance for news outlets to listen to their readers in order to (re)gain trust By Tassos Morfis • 5 min read
Credit: by Max Fischer/Pexels News Building trust and engaging audiences: What can journalists learn from teachers? Borrowing skills and strategies from the teaching world can help us meet common challenges - like getting through to people who are disinterested in what we have to say By Catherine Edwards • 3 min read
News The Daily Mirror runs a week-long series focusing on disability stories 'Disabled Britain: Doing It For Ourselves' gave a disabled journalist and guest editor full autonomy to gut-check stories so that articles were not just trying to peddle inspirational or trauma stories By Jacob Granger • 4 min read
Credit: Google News Showcase News Google News Showcase: Is it viable for the smallest of newsrooms? Guardian is the latest big signing to Google's latest bid to support news publishers. But is it asking too much for smaller newsrooms to join? By Jacob Granger • 5 min read
Credit: Photo by Diana Polekhina on Unsplash News How Nature and TBIJ measure the impact of their journalism The majority of journalists will tell you they got into the profession in order to help people and to make change. How can newsrooms measure if we are achieving this goal? By Catherine Edwards • 7 min read
Credit: by Vanilla Bear Films on Unsplash News The media’s blind spot: Socioeconomic diversity While the rest of the world is sitting up and taking note of how class and financial exclusion impacts their work, journalism is stuck in its ways By Camille Dupont • 6 min read
Credit: Photo by Kai Bossom on Unsplash News 13 big headaches for UK local news providers Online users are turning to Facebook groups for updates on their local area, meanwhile local news publishers are finding it harder to turn a profit and remain relevant. How can we rebuild trust and reconnect with readers? By Jacob Granger • 9 min read
Credit: by Fauxels/Pexels News How do narratives spread, and what does this mean for how we report the news? Global Voices is researching how different narratives spread and collaborating with tech platforms and news publishers to improve public access to accurate and informative news By Catherine Edwards • 5 min read
Credit: Photo by Tingey Injury Law Firm on Unsplash News How objectivity got a bad rap and where do we go from here? Most audiences would prefer journalists to sit somewhere between 'sticking to the facts' and 'speaking their minds' By David Cohn • 4 min read
News How to adapt your writing for a global audience English is the closest thing we have to a global language, but extra effort is needed to make sure English-language journalism can be understood globally By Catherine Edwards • 4 min read
Credit: by Kindred Magazine News Three lessons on inclusive commissioning from student-turned-indie publication Kindred Magazine Kindred Magazine was set up with the mission to be a "safe space for unique voices" and its editor shares tips for other journalists hoping to do the same By Catherine Edwards • 3 min read
