Project 'Europe Talks' organised face-to-face conversations between readers from 33 countries with conflicting opinions to foster dialogue and counter the extreme polarisation of European political debate
If you're not sure whether having a news bot on Messenger or other chat apps adds value to your newsroom, here is one clear advantage to experimenting with bots
Not feeling confident enough to build a bot from scratch? These tools can do some of the hard work for you
Zach Seward, senior vice-president of product and executive editor, explained the "conversational interface" behind the Quartz app at the ONA conference in Denver
98 per cent of Yik Yak's users are under 34 years old – but are they interested in serious topics, or just jokes?
As mobile audiences continue to grow, keep an eye on these five trends emerging from research by the Reuters Institute for the Study of Journalism
'It's an interesting channel to interact with your audience, particularly useful for when you have a very committed group of people who are interested in a topic'
Chief strategy officer Cory Haik shares Mic's take on distributed news
'Don’t underestimate millennials. Just because humour and gossip pervade on chat apps doesn’t mean that’s the only thing young people want to engage on'
Chatting with a bot is still a long way from becoming a personalised reading experience
Salvador-based regional newspaper Correio used the messaging app's group function to bring its football community together
Bite-sized posts highlight not only the title's economics coverage, but also global news and technology
The figure was achieved in January 2016, a year after NowThis shut down its website to focus on video distribution for nine social media and messaging platforms
As sourcing information from certain parts of the world is becoming increasingly difficult, social media is key for newsgathering – but there's a risk UGC might not be so readily available soon
What will news outlets make of 360-degree video or chat apps next year, and what else should media organisations pay attention to?
This podcast takes a look back at 2015 to identify the technology and movements that have made an impact on news outlets this year, and explore where they could lead to in the next twelve months
Digital media experts from the BBC, WSJ, Balkan Investigative Reporting Network, The Times and The Sunday Times will discuss data storytelling, cross-border investigations, building in-house tools, and more
As more communities embrace private messaging apps, how can media outlets best reach them on these new platforms?
Experts from the Guardian, BBC and The Wall Street Journal explain their approach to WhatsApp, Snapchat, Line and more
BBC, ITV News and NBC News give insights into the challenges of approaching chat apps as legacy broadcasters
The 'peer-to-peer mesh networking' software means users can send messages without an internet connection
The channel will deliver public service information for relief and rescue services to the '3 to 4 million' Nepalese Viber subscribers
Vice and Sky News share their experience on the service so far – it's about the story rather than the format
As Snapchat's Discover service is about to turn one month old, we catch up with two publishers to find out how their channels are going so far
It's been a long time coming, but WhatsApp has finally launched its web service. BBC apps editor Trushar Barot shares some tips for journalists using the platform
Helsingin Sanomat got 3000 WhatsApp subscribers in 2 months. News editor Jussi Pullinen explains what has worked and where to go next
Send chat messages more securely with this app featuring self-destructing messages and heavy encryption
In our final podcast of 2014, we discuss the big digital media trends from the past year and what they have meant for news organisations
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A-Z lists of online style tips and terms
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Lime Licensing Group has expanded its franchise consulting business into Canada opening a pathway for UK and Canadian brands to easily trade in each other’s country
Explore the latest trends in digital journalism over four days online
End that deadline stress today and find help in our freelance directory
A career coach and head of talent for BBC shows talks about what makes a CV stand out to potential employers
Smartphones allow journalists to report from a crowd because they are lightweight and discreet
Try this 45-minute audience growth method developed by Condé Nast and start turning fly-by readers into loyal followers
Learn how to pick the right guests and not over-edit the conversation