FAQs and Q&As can help minimise perceptions of bias when writing about topics that generate strong opinions
Some topics naturally evoke stronger feelings than others, and this can be useful in helping the reader connect to the story. But the intensity of these topics can sometimes be too much; overshadowing the intended purpose of the article or even causing audiences to turn away completely.
Lynn Walsh of Trusting News suggests changing how we format articles around divisive topics to help the reader in this situation. A good, old fashioned FAQ or Q&A can alleviate concerns of bias that can arise when covering hot-button topics in a more traditional style.
An example from WITF article about critical race theory being taught in schools shows how simple structure can place emphasis on facts and answers.
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