Trust in media

Reuters Institute Digital News Report: 'Overall, we feel quite optimistic about where the industry is heading'

The pandemic has given the media a renewed sense of purpose reflected in increased public trust. But the news still proves hard to monetise

Posted by Jacob Granger, Marcela Kunova on 23/06/21

'Anger at "fake news" can stop journalists from admitting - and correcting - their errors'

Sky News special correspondent Alex Crawford calls on all media professionals to fight "for the good name of our profession" with transparency and honesty

Posted by Osama Gaweesh on 15/06/21

Licence fee, accountability and overseas opportunities central to BBC's future

The public broadcaster is thinking of new ways to cash in on its growing presence at home and abroad. But first, it needs to deal with scandals and balance sheets

Posted by Jacob Granger on 11/06/21

Tip: Foster trust to grow your revenue

People are willing to pay for news but they need to perceive it as credible

Posted by Jacob Granger on 11/06/21

Tip: Respond to a reader complaint without sounding defensive

Show diplomacy and humility when engaging with your community to maintain their trust

Posted by Marcela Kunova on 24/05/21

Create a trust strategy for your news organisation

Mistrust towards the news can come down to many factors: portrayal of communities, fear of being manipulated or even spelling and grammar. What can your newsroom do to restore relationships with readers?

Posted by Nathan Clarke on 21/05/21

Catherine Chapman, independent journalist, on pitfalls of cybersecurity reporting

Two thirds of tech experts consider mainstream media coverage of online safety to be inaccurate and sensationalised. But how much do the nuances really matter when trying to get audiences interested in an often dull and complex topic?

Posted by Jacob Granger on 13/05/21

Viral Facts Africa fights covid infodemic with emojis and animated messages

A collaborative project experiments with shareable social content to tackle the spread of coronavirus misinformation on the continent

Posted by Marcela Kunova on 12/05/21

Five tips for aspiring foreign correspondents

Reporting from distant regions conjures up images of discovery and adventure. But breaking into this field of journalism is notoriously hard

Posted by Madison Temmel on 28/04/21

Leading change in the digital newsrooms

Join us at the next Newsrewired conference, taking place online from 18 to 27 May 2021

Posted by Marcela Kunova on 28/04/21

Tip: Be open about your use of anonymous sources

Quoting an "unnamed source" often looks suspicious to your readers. Bringing clarity into what this means can enhance your credibility

Posted by Marcela Kunova on 27/04/21

RISJ trust report: redefine your public image or bad actors will do it for you

The latest Trust in News Project paper finds that journalists and readers are not always on the same page when it comes to building a trusting relationship

Posted by Jacob Granger on 26/04/21

Alex Crawford: I want to fight misinformation with transparency

Perhaps the only option we are left with to challenge the false portrayal of journalism is to take back control over the narrative

Posted by Marcela Kunova on 01/04/21

Does truth equal trust?

We like to believe that giving our audiences cold hard facts will win their trust. The reality is more complicated

Posted by Marcela Kunova on 30/03/21

Building audience's trust can help your newsroom become sustainable

The public is in the dark about the economic pressures facing the news industry. Trusting News offers newsroom-tested strategies which help readers understand that their support is needed now more than ever

Posted by Jacob Granger on 03/02/21

BBC director-general: "We are activists for impartiality"

Social media users care little about the difference between a personal and commercial Twitter account. So journalists need to refrain from sharing polarising views to help win back public trust

Posted by Jacob Granger on 12/01/21

How constructive journalism can help rebuild trust in the media

2020 has been full of gloomy stories, causing many to switch off the news completely. But reporting on solutions as well as problems can help audiences see the full picture and reconnect with our reporting

Posted by Alisa Anwar on 17/12/20

The lack of trust in news cannot be fixed by the media alone (but we must at least try)

Public understanding of how journalism works is low and the platforms are not helping. A new RISJ report examines why people often do not trust the media and how we can connect with our audiences

Posted by Jacob Granger on 07/12/20

Newsrewired special: Julie Posetti, global research director of ICFJ, on post-pandemic future

Journalists are burnt out, newsrooms resources are stretched and disinformation is rife; 2020 has been a miserable year so let us put it behind us. Here are some ideas on how to make journalism thrive in 2021 inspired by a survey of more than 1,400 journalists, co-organised by ICFJ during the pandemic

Posted by Jacob Granger on 03/12/20

Unpublishing: who decides what news should last forever?

The 'right to be forgotten' mentality seeps into the public perception of news reporting but most newsrooms are unequipped to deal with requests to delete stories. Between moral dilemmas and fears of censorship, what is the right way to respond?

Posted by Marcela Kunova on 04/11/20

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