News Journalism's invisible labour: the price of managing reader relationships Relationship building is often treated as a feel-good add-on. For many journalists, it is skilled, risky, load-bearing work that shapes whether public accountability is actually possible By Patrick Johnson • 5 min read
News Reflection, adaptation and memory: a three-step process to open up the news Have you tried correction logs or transparent deadlines? By Patrick Johnson • 3 min read
Credit: Photo by Towfiqu barbhuiya on Unsplash News Trust is not a "useless metric" - we just need to understand it better Different audiences have different criteria for news organisations to meet in order to be trusted. It is up to us to find out what those requirements are By Patrick Johnson • 4 min read
