Press release Upstream Works & Endava form partnership to transform Enterprise CX with a new Agentic AI Experience Platform Together, Upstream Works and Endava will deliver agentic experience orchestration, data sovereignty and flexibility, helping enterprises transform CX, improve efficiency and deliver real value. WOODBRIDGE, ONTARIO (July 29, 2026) — Upstream Works, a provider of enterprise AI-powered omnichannel contact center solutions, and Endava (NYSE: DAVA), the AI-native business transformation group, today announced a strategic partnership to launch the Upstream Works AI Experience Platform that transform By Ophelia Birch • 3 min read
Press release Upstream Works Announces the AI Experience Platform to Power Autonomous CX and Efficient Operations An agentic AI platform that autonomously resolves customer interactions, guides human agents in real time and orchestrates AI models within a secure, sovereign architecture, enabling organizations to deliver faster resolutions, CX transformation and higher efficiency. WOODBRIDGE, ONTARIO (July 28, 2026) – Upstream Works, a provider of AI-powered omnichannel contact center solutions, today announced its AI Experience Platform, an agentic AI platform that enables autonomous, end-to-end omnichanne By Ophelia Birch • 2 min read
Press release From Sufferer to Social Entrepreneur: One Man’s Journey to Transform Lives Touched by Agoraphobia West London man builds national support organisation from scratch — now calling for wider awareness, medical education, and community support By Ophelia Birch • 3 min read
Inside journalism careers newsletter What it takes to get a job in journalism today: Inside journalism careers with JUK Inside Journalism Careers is your weekly update of job openings, career advice and industry moves hitting your inbox every Monday Breaking into journalism isn’t just about being a good writer anymore. As Danielle Lavin from Reach explains, newsrooms are looking for people who understand the bigger picture—why stories travel, how audiences engage, and what makes content stand out across platforms. Recruiter’s advice: What it really takes to get a job in journalism right nowThinking of applying By Ophelia Birch • 4 min read
Inside journalism careers newsletter Bringing the creator economy to you: Inside journalism careers with JUK Inside journalism careers comes out weekly on Mondays, keeping you up to date on the latest developments in the industry - that's news, job listings, training courses and more. Ever wondered what the “creator economy” really means for you and your career? Our recent community spotlight article with Sofia Aira dives into the lessons journalists can borrow from creators: building a personal brand, experimenting with new platforms, and engaging directly with audiences. I’ve been covering the crea By Ophelia Birch • 4 min read
The JUK team, Ophelia, Marcela and Jacob at Newsrewired November 2025 News A year of transformation: thank you to those who made it happen 2025 saw us rebrand and replatform under new ownership for the first time in our history. Here's an unofficial JUK Hall of Fame of people without whom this would not have been possible By Marcela Kunova • 6 min read
Inside journalism careers newsletter End of year round-up: Inside journalism careers with JUK As we welcome the winter in here at Journalism UK, we want to look back at a year's worth of resources and recommendations and sift through it all to help point you in the right direction. To wrap up 2025, here are some of the most practical lessons and resources we’ve shared to help you thrive, stay safe, and keep moving forward: * The indie journalism reality check: Thinking about going solo? YouTuber Johnny Harris' gave a top talk at the International Journalism Festival in Perugia this By Ophelia Birch • 4 min read
Inside journalism careers newsletter Inside journalism careers with JUK Welcome to our new newsletter! Every Monday, we'll land in your inbox with one clear mission: to help you grow, adapt, and thrive in the ever-changing journalism industry. After months of listening to what you actually need (not just what we think you need), we're launching something different. New training courses built around real industry challenges. A revamped jobs board that cuts through the clutter. And in every edition, you will find the insights and insider intelligence you need to make By Ophelia Birch • 4 min read
Credit: Marten Publishing News Call for feedback: what training do media professionals need? Be in with a chance to win up to £300 in journalism training courses By Ophelia Birch • 1 min read
Press release Partnership opportunity: Newsrewired conference goody bags Goody bag promotional opportunity available at major London news industry conference in November By Ophelia Birch • 2 min read
