Laura Oliver

Laura Oliver

Laura Oliver is a freelance journalist, a contributor to the Reuters Institute for the Study of Journalism, co-founder of The Society of Freelance Journalists and the former editor of Journalism.co.uk (prior to it becoming JournalismUK)

1409 posts
View all

Rachel Bartlett

1274 posts
View all
Jacob Granger

Jacob Granger

Jacob Granger is the community editor of JournalismUK

860 posts
View all
Sarah Marshall

Sarah Marshall

Sarah Marshall is VP Audience Strategy at Condé Nast. She leads distribution and channel strategy globally. She is also the former technology editor for Journalism.co.uk (prior to it becoming JournalismUK)

649 posts
View all
Marcela Kunova

Marcela Kunova

585 posts
View all

Reporter

Join our award-winning team to cover breaking news on the global international education sector. * Employer: The PIE News * Salary: Competitive * Location: Remote * Closing date: 2 October 2026 The PIE is looking for a talented and ambitious Reporter to join our editorial team and help us cover the people, organisations, trends and developments shaping international education.\ This is an opportunity for a journalist who is curious about the world and passionate about telling stories that
By Marcela Kunova 2 min read

Chief Reporter - North and Mid Essex

Newsquest North and Mid Essex seeks an ambitious and experienced journalist to join our team as Chief Reporter, with a focus on Chelmsford and the surrounding areas. * Employer: Newsquest Media Group * Salary: Depends on experience * Location: Colchester, Essex, England, CO1 1SP, United Kingdom * Employment type: Full-time * Contract: Permanent * Closing date: 29 September 2026 Newsquest North and Mid Essex seeks an ambitious, experienced journalist to join our team as Chief Reporter, fo
By Marcela Kunova 2 min read

Catalina Albeanu

484 posts
View all

Joel Gunter

463 posts
View all

Alastair Reid

411 posts
View all

Caroline Scott

402 posts
View all

Judith Townend

401 posts
View all

Rachel McAthy

397 posts
View all

Mădălina Ciobanu

389 posts
View all

Paul McNally

351 posts
View all

Oliver Luft

305 posts
View all

Abigail Edge

249 posts
View all

Fiona Scott

170 posts
View all

WestSpring IT strengthens team with three key appointments to support continued growth

South West managed IT provider WestSpring IT has strengthened its team with three key appointments as the business continues to grow. The latest appointments include an internal promotion alongside two experienced new recruits, further strengthening the company's technical expertise, client support and business development capabilities. This latest investment follows WestSpring IT's recent inclusion in the IT Channel Oxygen Fast-Growth 50 for 2026, recognising the business as one of the UK's fa
By Fiona Scott 2 min read

Loo of the Year Awards named finalist in prestigious European industry awards

Loo of the Year Awards has been named a finalist in the 2026 European Cleaning & Hygiene Awards, earning recognition among the industry's leading organisations from across Europe. The UK's leading independent washroom benchmarking scheme has been shortlisted in the Best Initiative Raising the Profile of the Cleaning Sector category following a record-breaking number of entries. Organised by European Cleaning Journal, the awards celebrate excellence, innovation and leadership across the profess
By Fiona Scott 2 min read

Trading standards investigation highlights huge differences in gold buying offers

A Trading Standards investigation in Wiltshire has revealed significant differences in the prices offered by businesses buying gold from members of the public, with one mobile buyer offering little more than half the verified market value for an identical quantity of gold. The investigation was carried out following a request from Jon White, owner of Royal Wootton Bassett-based Gold-Traders (UK) Ltd. Jon has long had concerns that consumers are not protected from sharp practice in a sector whic
By Fiona Scott 3 min read

‘How safe are your electronics?” asks electrician Pete McCallum

Pete McCallum, the founder of one of the South West's leading electrical contractors has launched a new service for businesses which centres around the four pillars of electrical safety. Since 2006, TECC Ltd have helped thousands of customers across domestic, commercial and public sectors maintain their four pillars of electrical safety. Founder, Pete says there needs to be far more education and understanding, particularly for businesses with premises, around electrical safety. His team routin
By Fiona Scott 3 min read

Daniel Green

134 posts
View all

Robert Andrews

84 posts
View all

Debbie Shaw

46 posts
View all
Credico UK On AI-Assisted Sales Trust

Credico UK On AI-Assisted Sales Trust

What UK consumers actually think about AI-assisted sales interactions, and why the answer should worry brands AI is no longer something brands are only testing in the background. It is already being used across customer service, lead qualification, email replies, product recommendations, live chat, call routing, sales support, and post-purchase follow-up. For brands, the appeal is obvious. AI can reduce costs, answer questions quickly, manage large volumes of inquiries, and keep customers movin
By Debbie Shaw 8 min read
Credico UK And Face-to-Face Sales in Complex Markets

Credico UK And Face-to-Face Sales in Complex Markets

Why face-to-face still wins for complex sales, and the sectors where the gap is widening The digital revolution was supposed to make salespeople obsolete. It didn’t. In fact, across some of the UK’s most competitive customer acquisition sectors, the human conversation has become more valuable, not less. When customers can access comparison tables, policy documents, tariffs, and reviews in seconds, information is no longer the problem. Confidence is. And that’s exactly where face-to-face engage
By Debbie Shaw 9 min read
Why Human-Led Sales Still Matters in an AI-Heavy Customer Journey At Credico UK

Why Human-Led Sales Still Matters in an AI-Heavy Customer Journey At Credico UK

The problem is not AI. It is the loss of control. When a customer is close to making a decision, do they want a faster answer, or do they want to feel sure they are making the right choice? That question should sit behind every AI-assisted sales interaction a brand puts in front of its customers. It is also the kind of question Credico UK regularly helps brands think through when shaping customer acquisition strategies built around trust and meaningful engagement. When AI Becomes a Barrier,
By Debbie Shaw 11 min read
Credico UK- North vs. South isn't a cliché: why regional sales strategies outperform national ones in the UK

Credico UK- North vs. South isn't a cliché: why regional sales strategies outperform national ones in the UK

National campaigns are efficient, but customers are regional. If a sales message works in London but falls flat in Leeds, is the market wrong, or has the campaign been built too broadly? That is the problem with treating the UK as one audience. It sounds efficient, and on paper it is. One campaign. One message. One set of targets. One neat report at the end of the month. But people do not make buying decisions on paper. They make them in towns, cities, estates, shopping centres, high streets
By Debbie Shaw 8 min read

Asad Mirza

35 posts
View all
Catherine Edwards

Catherine Edwards

Catherine Edwards is a senior journalist working for the BBC and a freelance journalist and editorial strategy consultant. She was also a former maternity cover editor for Journalism.co.uk (prior to it becoming JournalismUK)

29 posts
View all

Joel Bissitt

25 posts
View all
Damian Radcliffe

Damian Radcliffe

Damian Radcliffe is the Carolyn S. Chambers Professor in Journalism at the University of Oregon. He has three decades experience as an analyst, educator, journalist, and researcher.

23 posts
View all

John Thompson

21 posts
View all

Mark Walker

18 posts
View all

Journalism.co.uk

15 posts
View all

Unknown

15 posts
View all

Ophelia Birch

11 posts
View all

Upstream Works & Endava form partnership to transform Enterprise CX with a new Agentic AI Experience Platform

Together, Upstream Works and Endava will deliver agentic experience orchestration, data sovereignty and flexibility, helping enterprises transform CX, improve efficiency and deliver real value. WOODBRIDGE, ONTARIO (July 29, 2026) — Upstream Works, a provider of enterprise AI-powered omnichannel contact center solutions, and Endava (NYSE: DAVA), the AI-native business transformation group, today announced a strategic partnership to launch the Upstream Works AI Experience Platform that transform
By Ophelia Birch 3 min read

Upstream Works Announces the AI Experience Platform to Power Autonomous CX and Efficient Operations

An agentic AI platform that autonomously resolves customer interactions, guides human agents in real time and orchestrates AI models within a secure, sovereign architecture, enabling organizations to deliver faster resolutions, CX transformation and higher efficiency. WOODBRIDGE, ONTARIO (July 28, 2026) – Upstream Works, a provider of AI-powered omnichannel contact center solutions, today announced its AI Experience Platform, an agentic AI platform that enables autonomous, end-to-end omnichanne
By Ophelia Birch 2 min read

Tom Rouse

11 posts
View all
Hannah Storm

Hannah Storm

Hannah Storm is a resilience mentor, storyteller and expert in journalism safety. She is the former director of the International News Safety Institute, the Ethical Journalism Network, and the co-director of Headlines Network.

11 posts
View all

Guest author

11 posts
View all

Joseph Cummins

11 posts
View all

John Mair

9 posts
View all

Camille Dupont

9 posts
View all
John Crowley

John Crowley

John Crowley is an editor, trainer and consultant with 25 years of journalistic experience managing newsrooms and budgets across a variety of titles, including The Daily Telegraph, The Wall Street Journal, Newsweek, The Banker and The Irish Post.

9 posts
View all

James Chapple

8 posts
View all

Bronwen Jones

8 posts
View all

Jack Shepherd

7 posts
View all

James Knight

7 posts
View all
Shirish Kulkarni

Shirish Kulkarni

Shirish Kulkarni is an award-winning journalist, research and community organiser with more than 25 years of experience

7 posts
View all

Kristine Lowe

7 posts
View all

Osama Gaweesh

7 posts
View all

Jack Dearlove

7 posts
View all

Michael Haddon

7 posts
View all
Nic Newman

Nic Newman

Nic Newman is a senior research associate at the Reuters Institute for the Journalism where he was the lead author of the flagship Digital News Report.

7 posts
View all

Lewis Eyre

6 posts
View all

Fern McErlane

6 posts
View all

Damian Shaibi

6 posts
View all

Iris Robin

6 posts
View all

Clare Fisher

6 posts
View all
Jo Healey

Jo Healey

Jo Healey is a former BBC TV journalist who has trained media teams worldwide how best to work with victims and survivors. She's authored books and UNESCO documents on covering trauma and sensitive stories in the news

6 posts
View all

Ellie Moss

6 posts
View all

Chie Elliott

6 posts
View all

Jessica Graf

5 posts
View all

Dominic Gilbert

5 posts
View all

Nigel Brown

5 posts
View all

ruth morgan

5 posts
View all

Finn MacCarthy

5 posts
View all

Caoimh McCarthy

5 posts
View all

Gaz Corfield

5 posts
View all

Sophie Aristotelous

5 posts
View all

Hilal Seven

5 posts
View all

Elena Cresci

5 posts
View all

Mykel Hutchinson

5 posts
View all

Chris Sutcliffe

5 posts
View all

Cristiana Bedei

5 posts
View all

Sam Smith

5 posts
View all

Adam Levitt

5 posts
View all

Alexander de Vivie

5 posts
View all

Emma McAndrew

4 posts

Carlo Simone

4 posts
Corinne Podger

Corinne Podger

Corinne Podger is the training lead for Nine Publishing in Australia. She's worked in the media sector for more than 30 years as a journalist, consultant, and lecturer across more than 60 countries.

4 posts

Tabby Kinder

4 posts

Melissa Ittoo

4 posts

Alli Shultes

4 posts
Erika Marzano

Erika Marzano

Erika Marzano is an audience development manager at Deutsche Welle (DW) in Bonn, specialising in connecting newsrooms and journalists with their audiences through innovative social media strategies.

4 posts

Nathan Clarke

4 posts

Harriet Massing

4 posts

Naomi Owusu

4 posts
Luba Kassova

Luba Kassova

Luba Kassova is an award-winning researcher, journalist and co-founder of audience strategy consultancy AKAS who covers equality, media, AI and social trends.

4 posts
David Cohn

David Cohn

David Cohn is a former freelance journalist and the co-founder and chief strategy officer of Subtext, and senior director of Advance Digital, where he leads the 'Alpha Group,' an internal research and development team.

4 posts

Daniele Palumbo

4 posts

Sandra Stoica

4 posts

Samuel Ketch

4 posts
Madeleine White

Madeleine White

Madeleine White is co-founder and editor-in-chief of The Audiencers, the B2B media for digital publishing professionals covering everything digital reader revenue, and head of international at Poool, the membership & subscription suite.

4 posts

Marek Miller

4 posts

Megan McCabe

4 posts

Stuart Goodwin

4 posts

Katarina Witzheller

4 posts

Isabel Meszaros

3 posts
Wytse Vellinga

Wytse Vellinga

Wytse Vellinga works as coordinator of journalistic accountability at the Ombudsman for the Dutch Public Broadcasters, the chairman of the House for Journalism Foundation and co-organiser of the Dutch Journalism Festival.

3 posts
François Nel

François Nel

François Nel is a reader in media innovation and entrepreneurship at the University of Central Lancashire. He is the first academic executive member of the World Editors Forum of WAN-IFR and founded the World News Publishers Outlook study.

3 posts
Lily Canter

Lily Canter

Lily Canter is a freelance running, fitness and adventure travel journalist. She is also editor of Running Matters, a Substack discussing running from a female perspective.

3 posts

Thalia Fairweather

3 posts

Amy Batt

3 posts

Lara King

3 posts

Claire Rowe

3 posts

Alisa Anwar

3 posts

Drew Sleep

3 posts