Laura Oliver is a freelance journalist, a contributor to the Reuters Institute for the Study of Journalism, co-founder of The Society of Freelance Journalists and the former editor of Journalism.co.uk (prior to it becoming JournalismUK)
Sarah Marshall is VP Audience Strategy at Condé Nast. She leads distribution and channel strategy globally. She is also the former technology editor for Journalism.co.uk (prior to it becoming JournalismUK)
Catherine Edwards is a senior journalist working for the BBC and a freelance journalist and editorial strategy consultant. She was also a former maternity cover editor for Journalism.co.uk (prior to it becoming JournalismUK)
Damian Radcliffe is the Carolyn S. Chambers Professor in Journalism at the University of Oregon. He has three decades experience as an analyst, educator, journalist, and researcher.
Hannah Storm is a resilience mentor, storyteller and expert in journalism safety. She is the former director of the International News Safety Institute, the Ethical Journalism Network, and the co-director of Headlines Network.
John Crowley is an editor, trainer and consultant with 25 years of journalistic experience managing newsrooms and budgets across a variety of titles, including The Daily Telegraph, The Wall Street Journal, Newsweek, The Banker and The Irish Post.
Shirish Kulkarni is an award-winning journalist, research and community organiser with more than 25 years of experience
Nic Newman is a senior research associate at the Reuters Institute for the Journalism where he was the lead author of the flagship Digital News Report.
Jo Healey is a former BBC TV journalist who has trained media teams worldwide how best to work with victims and survivors. She's authored books and UNESCO documents on covering trauma and sensitive stories in the news
Corinne Podger is the training lead for Nine Publishing in Australia. She's worked in the media sector for more than 30 years as a journalist, consultant, and lecturer across more than 60 countries.
Erika Marzano is an audience development manager at Deutsche Welle (DW) in Bonn, specialising in connecting newsrooms and journalists with their audiences through innovative social media strategies.
Madeleine White is co-founder and editor-in-chief of The Audiencers, the B2B media for digital publishing professionals covering everything digital reader revenue, and head of international at Poool, the membership & subscription suite.
Luba Kassova is an award-winning researcher, journalist and co-founder of audience strategy consultancy AKAS who covers equality, media, AI and social trends.
David Cohn is a former freelance journalist and the co-founder and chief strategy officer of Subtext, and senior director of Advance Digital, where he leads the 'Alpha Group,' an internal research and development team.
Rebecca Whittington is the online safety editor of Reach plc, working to support staff through online abuse incidents and prevent further abuse. She was formerly the head of news for Yorkshire Post and a course leader at Leeds Trinity University.
![Thinking outside the [chat]box](https://storage.ghost.io/c/5c/e7/5ce74819-ead9-4ef3-8ecc-47e8bfde5535/content/images/size/w600/2025/10/thinking-outside-the-chat-box_featured.jpg)
