In an announcement to readers on Friday (12 October) the Daily Record said while it does "value the opinions of our readers" there has been "an unacceptable level of behaviour" which led to the decision to close the commenting facility on its football articles.
The post adds that "it will still be possible to comment on non-football stories but we will be enforcing a zero tolerance policy on users who add inappropriate, off-topic comments about football to otherwise unrelated articles".
The Daily Record says it "will also be clamping down on users who attempt to register using false names".
Speaking to Journalism.co.uk today, digital editorial director Ewan Watt said there has been an ongoing problem in relation to some of the comments left by a minority, particularly on football stories, that he said "can contravene the terms and conditions".
He added that despite the newspaper's efforts to clamp down on the issue, "we came to the decision, both myself and the editor jointly, that we had to take more decisive action, so at that point we suspended comments on all football articles".
Since taking the decision Watt said the newspaper has "had quite a large number of encouraging emails from people" in response to the decision.
Looking ahead he said the comments will be suspended while the newspaper looks internally at methods which could help tackle the problem.
"I would hope we can find a solution to the problem, but at the moment regrettably this is action we've had to take. I don't see it being short-term, as in a couple of weeks, this might take a product development."
Free daily newsletter
- Comment trolls: how their words can taint your brand
- The World Cup reporting just got more immersive with Google AMP Stories
- Inside the FT's approach to online comments and audience participation
- What influences people's decisions about trusting and engaging with news?
- 'Directing our lens at the room': How the FT uses comments and reader call-outs to engage with the audience