An in-depth look at handling errors and online corrections, based on the advice of digital journalism experts from three US outlets: Regret the Error, the New York Times and Digital First Media
If it changes the meaning I think it needs to be acknowledged. If it was just an obvious typo that didn't make sense without being fixed, I think you can just fix thatSteve Buttry, Digital First Media
If it changes the meaning I think it needs to be acknowledged. If it was just an obvious typo that didn't make sense without being fixed, I think you can just fix that
Studies have found that people actually, they don't lose confidence when they see corrections it actually helps build confidence because people know we screw up so we'd better be acknowledging itCraig Silverman, Regret the Error
Studies have found that people actually, they don't lose confidence when they see corrections it actually helps build confidence because people know we screw up so we'd better be acknowledging it
I think if the error occurred in editing I think we should protect the reputation of the reporter, the person whose byline is on there, by saying this was an editing errorSteve Buttry, Digital First Media
I think if the error occurred in editing I think we should protect the reputation of the reporter, the person whose byline is on there, by saying this was an editing error
Some of the errors are quite serious so it's important to repeat the error and emphasise that that was not correctGreg Brock, New York Times
Some of the errors are quite serious so it's important to repeat the error and emphasise that that was not correct
Everyday when a correction goes into the paper the computer sweeps through the archives and pulls out every correction of the day and it goes into a database and then all these editors who write the corrections daily fill out the form and explain what type of error it wasGreg Brock, New York Times
Everyday when a correction goes into the paper the computer sweeps through the archives and pulls out every correction of the day and it goes into a database and then all these editors who write the corrections daily fill out the form and explain what type of error it was
Look at the information itself and ask, first of all, is there potential harm or danger, or are we potentially helping really spread misinformation if we put this out there yet?Craig Silverman, Regret the Error
Look at the information itself and ask, first of all, is there potential harm or danger, or are we potentially helping really spread misinformation if we put this out there yet?
If you're publishing in a multi-platform way, then your workflow and your corrections policies and procedures also need to be thought about and implemented for a multi-platform worldCraig Silverman, Regret the Error
If you're publishing in a multi-platform way, then your workflow and your corrections policies and procedures also need to be thought about and implemented for a multi-platform world
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