With trolls on the loose, the decision to open up your content to reader comments can feel daunting. However, a well-maintained comment section provides an invaluable tool for engaging with your audience.
With the right strategy, comments can help improve your journalism, generate new sources, diversify the voices in your reporting and newsroom, grow a loyal readership, bring in more advertising, and increase your number of paying subscribers or donors.
If you are wondering how to get the most out of your comment section, Better News has created this useful guide. Bringing together the best articles from around the web, these tips will help you to set clear rules for your community, handle aggressive commenters, and start successful conversations with your audience.