Trust in media

Catherine Chapman, independent journalist, on pitfalls of cybersecurity reporting

Two thirds of tech experts consider mainstream media coverage of online safety to be inaccurate and sensationalised. But how much do the nuances really matter when trying to get audiences interested in an often dull and complex topic?

Posted by Jacob Granger on 13/05/21

Viral Facts Africa fights covid infodemic with emojis and animated messages

A collaborative project experiments with shareable social content to tackle the spread of coronavirus misinformation on the continent

Posted by Marcela Kunova on 12/05/21

Five tips for aspiring foreign correspondents

Reporting from distant regions conjures up images of discovery and adventure. But breaking into this field of journalism is notoriously hard

Posted by Madison Temmel on 28/04/21

Leading change in the digital newsrooms

Join us at the next Newsrewired conference, taking place online from 18 to 27 May 2021

Posted by Marcela Kunova on 28/04/21

Tip: Be open about your use of anonymous sources

Quoting an "unnamed source" often looks suspicious to your readers. Bringing clarity into what this means can enhance your credibility

Posted by Marcela Kunova on 27/04/21

RISJ trust report: redefine your public image or bad actors will do it for you

The latest Trust in News Project paper finds that journalists and readers are not always on the same page when it comes to building a trusting relationship

Posted by Jacob Granger on 26/04/21

Alex Crawford: I want to fight misinformation with transparency

Perhaps the only option we are left with to challenge the false portrayal of journalism is to take back control over the narrative

Posted by Marcela Kunova on 01/04/21

Does truth equal trust?

We like to believe that giving our audiences cold hard facts will win their trust. The reality is more complicated

Posted by Marcela Kunova on 30/03/21

Building audience's trust can help your newsroom become sustainable

The public is in the dark about the economic pressures facing the news industry. Trusting News offers newsroom-tested strategies which help readers understand that their support is needed now more than ever

Posted by Jacob Granger on 03/02/21

BBC director-general: "We are activists for impartiality"

Social media users care little about the difference between a personal and commercial Twitter account. So journalists need to refrain from sharing polarising views to help win back public trust

Posted by Jacob Granger on 12/01/21

How constructive journalism can help rebuild trust in the media

2020 has been full of gloomy stories, causing many to switch off the news completely. But reporting on solutions as well as problems can help audiences see the full picture and reconnect with our reporting

Posted by Alisa Anwar on 17/12/20

The lack of trust in news cannot be fixed by the media alone (but we must at least try)

Public understanding of how journalism works is low and the platforms are not helping. A new RISJ report examines why people often do not trust the media and how we can connect with our audiences

Posted by Jacob Granger on 07/12/20

Newsrewired special: Julie Posetti, global research director of ICFJ, on post-pandemic future

Journalists are burnt out, newsrooms resources are stretched and disinformation is rife; 2020 has been a miserable year so let us put it behind us. Here are some ideas on how to make journalism thrive in 2021 inspired by a survey of more than 1,400 journalists, co-organised by ICFJ during the pandemic

Posted by Jacob Granger on 03/12/20

Unpublishing: who decides what news should last forever?

The 'right to be forgotten' mentality seeps into the public perception of news reporting but most newsrooms are unequipped to deal with requests to delete stories. Between moral dilemmas and fears of censorship, what is the right way to respond?

Posted by Marcela Kunova on 04/11/20

Give voice to 'more doctors and nurses, fewer politicians and pundits' if you want audiences to trust your covid-19 coverage

Latest RISJ study reveals that 15 per cent of people in the UK consume almost no news and would not trust it even if it reached them. With a second wave looming, news organisations must rethink their strategy to keep news avoiders clued up

Posted by Jacob Granger on 28/10/20

Under-35s feel 'less anxious' about getting news from trusted brands than on social media

The covid-19 crisis strengthened the trust between recognised news brands and their audiences as the pandemic forced us to focus on what truly matters

Posted by Jacob Granger on 23/10/20

Julie Posetti: post-pandemic journalism will be 'more mission-driven, public service-focused, and audience-centred'

To understand the impact of the pandemic on the media, ICFJ surveyed more than 1,400 journalists in 125 countries. We take a look at the first results and what they mean for the present and future of our industry

Posted by Marcela Kunova on 16/10/20

The Membership Puzzle Project launches a guide to building a sustainable business model for your newsroom

Whether you want to find a new revenue source or engage with your readers to regain their trust, this resource provides 34 tried-and-tested case studies

Posted by Jacob Granger on 21/09/20

Tip: Building trust for your media business during the covid-19 pandemic

Listening to your audience, providing quality information and using right platforms to reach your readers are all important steps to rebuild trust in reporting

Posted by Carlo Simone on 14/07/20

Digital News Report 2020: covid-19 accelerates digital shifts in the media industry

Latest RISJ research shows that while the pandemic has boosted subscription revenue, its financial impact on the news industry may outweigh the gains

Posted by Marcela Kunova on 16/06/20

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John Thompson